Your privacy is very important to us. Our privacy statement explains the personal data Truenorth processes, how Truenorth processes it, and for what purposes.
Truenorth collects personal information - including your name, mobile phone number, and language preference — that you provide when opting in to receive SMS/MMS communications. This information is used solely to deliver service-related messages, such as reminders, notices, event information, and other important updates related to your program participation, which may include text, images, or other multimedia content.
Truenorth does not sell, rent, or share your mobile number or SMS/MMS opt-in consent with third parties for marketing or promotional purposes. Your information may be shared only with service providers that support our text messaging platform, solely to deliver these communications, or as required by law.
Your information is retained only as long as necessary to provide services and comply with applicable regulations, and is protected through reasonable administrative and technical safeguards against unauthorized access.
You may withdraw consent at any time by replying STOP, or request access to or deletion of your information by contacting smssupport@truenorth.pr.
By opting in, you agree to receive SMS/MMS text messages from Truenorth, which may include images or multimedia content. Truenorth uses text messaging to provide service-related communications, including reminders, notices, event information, and other important service updates. Message frequency varies. Message and data rates may apply depending on your wireless carrier and plan, and MMS messages may use additional data. Participation is voluntary, and consent to receive text messages is not a condition of receiving services.
You may opt out anytime by replying STOP; you may receive a one-time confirmation message. Reply HELP for assistance, or contact Truenorth at smssupport@truenorth.pr.
By submitting your phone number, you confirm you are its authorized user, are 18 years of age or older, and are the adult applicant or guardian on whose behalf this phone number is being submitted to receive Truenorth service communications.